Refund policy

🚫 Return & Exchange Policy – KEYEASE

At KEYEASE, each product is crafted, packed, and shipped with utmost care to bring joy to your doorstep. As a small and quality-focused business, we currently do not offer returns or exchanges once an order has been successfully delivered.

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🙏 Why We Don’t Accept Returns
    •    Many of our products are handcrafted, custom-made, and are made-to-order, which makes them unique and may not remain resellable once opened or used.
    •    This policy helps us maintain fair pricing and avoid waste, while continuing to serve you with attention to detail and quality.

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🛡 Damaged or Wrong Product?

Of course, if you receive a damaged, defective, or incorrect item, we’ve got your back!
Please contact us within 48 hours of delivery with:
    •    Your order number
    •    A clear photo of the item and outer packaging

We’ll be happy to review and assist with a replacement or appropriate solution if eligible.

📧 Email: support@mykeyease.com
📞 WhatsApp/Phone: +91 7676371363

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💡 Tips Before Ordering

To avoid any disappointment:
    •    Please review product details, sizes, and descriptions carefully.

    •    Please make sure you have a mechanical keyboard as keycaps from KEYEASE are only designed to be used by mechanical keyboards.

    •    Double-check your shipping address and contact information before placing the order.

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We deeply value your support and understanding, and we promise to always deliver what we commit to — no surprises, just sincere service.

Thank you for choosing KEYEASE 🖤