Shipping policy
📦 Shipping Policy – KEYEASE
At KEYEASE, we are committed to delivering your order safely, swiftly, and smoothly right to your doorstep, no matter where you are in India. Please read our shipping policy carefully before placing an order.
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🚚 Shipping Coverage
We currently ship all over India to both metro and non-metro locations. International shipping is not available at this time.
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⏱ Order Processing Time
• All orders are processed within 4-5 business days (excluding Sundays and public holidays).
• Once dispatched, you will receive a tracking link via email/SMS/WhatsApp.
Note: During high-demand periods (festivals, sale days), processing may take an additional 1–2 business days.
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🚀 Estimated Delivery Time
Metro Cities 2–4 business days
Non-Metro Areas 4–7 business days
Remote Locations 7–10 business days
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💸 Shipping Charges
• Free Shipping on prepaid orders above ₹1499.
• A flat rate of ₹60 is charged for orders below the free shipping threshold.
• Cash on Delivery (COD) is not available currently.
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🔁 Delivery Issues & Delays
We partner with trusted logistics providers to ensure timely deliveries. However, delays may occur due to:
• Weather disruptions
• Remote area accessibility
• Incorrect/incomplete shipping details
If your order is delayed or not delivered, please contact us or WhatsApp at +91-7676371363 or email us at 'support@mykeyease.com' within 48 hours of the expected delivery date.
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📍 Order Tracking
Once your order is shipped, we will send a tracking number so you can monitor the progress in real-time.
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⚠ Important Notes
• We are not liable for packages once marked as delivered by the courier.
• Ensure someone is available to receive the order at your given address.
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📞 Need Help?
If you have any questions about shipping, reach out to us at:
📧 Email: support@mykeyease.com
📞 Phone/WhatsApp: [+91-7676371363]
🕒 Support Hours: Mon–Sat | 10:00 AM – 6:00 PM
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